How trustees can impact quality and patient safety
Evidence shows that organizations with engaged boards have better quality outcomes, yet many struggle with quality and safety oversight. Boards must have the resources and support to gain the knowledge needed to ensure the highest level of quality. This video reviews regulatory and accreditation requirements and how boards can effectively commit to and promote a culture of safety. Presented by Kathleen Rauch, RN, MSHQS, BSN, CPHQ, Vice President, Quality Advocacy, Research and Innovation, HANYS
What trustees need to know about health equity
Healthcare trustees play a critical role in community health and improving health equity — bringing their community perspective as they work closely with leadership to oversee health equity priorities.
This critical responsibility requires understanding the requirements and the methods for addressing the needs of the underserved. In addition to health equity as a strategic imperative, new regulatory and accreditation requirements could have financial, compliance and reputational impacts. This video reviews health equity requirements and standards hospitals face to help trustees better understand the mechanisms for addressing health equity in their community. Presented by Kathleen Rauch, RN, MSHQS, BSN, CPHQ, Vice President, Quality Advocacy, Research and Innovation, HANYS
Making sense of public hospital quality ratings
Too many measures, methodology variations and inconsistent results put an unfair burden on hospitals while doing little to help consumers. This video provides an overview of the most prominent hospital ratings including how they are developed, potential limitations and emerging trends. We’ll also share resources that trustees can use when evaluating report cards and talking points to help you respond in your community. Presented by Kathleen Rauch, RN, MSHQS, BSN, CPHQ, Vice President, Quality Advocacy, Research and Innovation, HANYS