Agenda

7 – 8 a.m.

Breakfast

8 – 9 a.m.

Quality first: How boards make safety the organization’s top priority

• Vikki Choate, DNP, MSN, RN, NEA-BC, CPHQ, CPPS, Principal, Quality, Safety and High Reliability, Huron Consulting Group, Inc.

In this plenary session, board members and executive leaders will learn governance level strategies and practical tactics to directly influence and motivate healthcare organizations to place quality and patient safety as the unequivocal number one objective. Grounded in high-reliability principles and informed by the CMS Patient Safety Structural Measure, this session will highlight what governing board members can and must do to set expectations that sustain organizational focus on safe, high-quality care.

Participants will examine leading board practices for setting clear quality, safety and patient experience goals and incentives to align executive and provider priorities. This session will highlight how boards can dedicate meeting agenda time to meaningful quality and patient safety discussion, how to reinforce the primacy of the organization’s mission and their responsibility to ensure the health system has the resources, infrastructure and leadership capacity required for sustained success. Participants will learn ways to ensure they receive the right data to drive improvement and hear about common challenges boards face when engaging providers in these discussions.

Board members and senior leaders will leave with practical, immediately deployable governance strategies to set direction, motivate leaders and clinicians, and embed quality and patient safety as the organization’s highest priority.

9 – 10 a.m.

AI in healthcare: What’s worked, what hasn’t and how to position your organization for the future

• Steven Berkowitz, MD, Founder and President, SMB Health Consulting

Building on his previous presentations at HTNYS’ trustee conference, Dr. Berkowitz will cut through the hype and review the latest status of AI through an evidence-based lens. In light of the recent HFMA study that found that only 17% of hospitals have a mature AI governance in place, Berkowitz will also discuss how trustees can facilitate the development of a meaningful AI governance structure at the hospital.

During this session, attendees will review:

• AI’s current status;
• best practices for strategic planning and partnering with AI;
• AI with a focus on:
  • the products your organization should consider now;
  • the products that are likely to evolve over the next two years;
  • the challenges of scaling and measuring performance across the organization; and
  • AI as the "great equalizer" for community hospitals.
• how to facilitate the development of an AI governance structure.

10 a.m.

Adjourn